CRM/Customer Service Supervisor – Jobs in Kenya

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Our client in the E-Commerce space based in Nairobi, Kenya is currently hiring for:

CRM/Customer Service Supervisor
Handle a team of 7-8 customer support executives
Proven track-record in selecting, monitoring, training & coaching customer service team members to generate revenue
The candidate should have a minimum of 5 years of experience in the CRM/CS/Call center field and preferably from the eCommerce industry. Excellent analytical skills Excel & PowerPoint are mandatory.

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