Customer Experience & Admin Assistant – Username Investment Limited

Job Expired


Customer Experience & Admin Assistant , Username Investment Limited

Job Description
We are seeking to recruit a self-driven Customer Experience and Admin Assistant to who will be responsible for ensuring that the reception is adequately manned when the Front Office Executives are out of office, that and that all CE tasks and overall documentation functions assigned are handled.

The ideal candidate should have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.



Requirements:
Bachelor’s Degree in related field required and from a recognized institution.
Proven admin or assistant experience.
Knowledge of office management systems and Customer service procedures.
Excellent time management skills and ability to multi-task and prioritize work.
Attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
The ability to remain calm and polite when dealing with complaints or challenging clients.
Good command of the English language.
Proficient in MS Office.
At least 1 year of working experience.

Salary Scale Kshs. 30,000 – Kshs. 45,000



 



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