Front Office Administrative Assistant – Jobs in Kenya

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Front Office Administrative Assistant

Job Overview

To ensure proper management of NKL front office by interacting with both internal and external customers to provide and process information in response to inquiries, concerns and request regarding the organisation. The role also manages telephone calls in and out of the organisation.

Main activities and task

Handling telephone calls, handling appointments and visitors in a friendly and professional manner while also being very perceptive and disciplined

Operating and ensuring that the PABX is in good working condition at all time

Maintaining an up to date filing system in the office

Ensuring that the company’s legal licences are up to date

Able to deal with complaints and give accurate information

Ensuring security of office records, equipments and documents

Ensuring reception area is tidy and presentable with all necessary stationary

Receiving sorting registering and distributing incoming mails for the assigned office for actions



Raising sales orders from Company emails and telephone cells

Prepare statistical daily, weekly and monthly reports



Maintain an updated list of internal telephone cells

Ensure security, Occupational safety and Health measures are adhered to atb all times at the reception



Perform any other duties assigned from time to time

Essential Criteria



Diploma/Degree in Business

Related Course,Office Management or Secretarial Studies from a recognised institution – typewriting III (50 w.p.m) Computerized document processing III; Business English III/Communications II

KCSE; At least a C in English,Mathematics and any other science related subject

Meticulous, Detailed, proactive with a positive attitude

Basic knowledge of security related matters

Over 3 years Experience in customer service, telephone operations, basic book-keeping, switchboard and front office managements



Proficiency in English and possess strong communication and organizational skills

Ability to maintain high levels of integrity and handle work related pressure

Able to work independently and as a team







More Information

  • This job has expired!
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