Loan Collection Agents – Jobs in Kenya

Job Expired


Loan Collection Agents Jobs (15 Positions),

Title: Loan Collection Agent

Gross Salary: 20k plus commissions
Location: Nairobi



Our Client is a credit service and money lending firm. They are looking for a Debt Collectors. H/She will be responsible for recovering the money owed in as little time as possible. You will be responsible for contacting debtors and negotiate payments.
Responsibilities
• Keep track of assigned accounts
• Plan course of action to recover owed money
• Locate and contact debtors to inquire of their outstanding payments
• Negotiate payoff deadlines and payment plans
• Handle customers’ questions or complaints
• Identify gaps in the system and recommend solutions
• Build trust with debtors when possible to avoid future issues
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable
Qualifications
Relevant basic Diploma or Degree.
6 months or above work experience
Basic Computer Knowledge
Ability to work with targets and tight deadlines
Excellent communication and people skill
Good negotiation and persuasion skills
Good knowledge of MS Office and databases
Ability to be polite and compassionate without lacking confidence.



 



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