ONLINE CUSTOMER SERVICE – Jobs in Kenya

Job Expired


ONLINE CUSTOMER SERVICE FOR BEAUTY SALON

RESPONSIBILITIES:
– Answer Instagram messages & Phone booking number messages
– Pick up calls from phone booking number
– All calls need to be answered and no dropped calls & all messages need to be unaswered
– Serves customers by providing information on beauty service and resolving service problems
– Attracts potential customers by suggesting information about other services
– Build sustainable relationships and trust with customer through open and interactive communication
– Provide accurate, valid and complete information
– Handle customer complaints, provide appropriate solutions and alternatives
– Take the extra mile to engage customers



REQUIREMENTS:
– Customer orientation and ability to adapt/response to different types of characters
– Excellent communication and presentation skills
– Ability to multi-task, prioritize, and manage time effectively

The person will need to come to the boutique in 2 weeks for training. After that, everything can be done online

Time:
8.30am – 11.30pm



Salary:
50,000/-



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