Restaurant Hostess – Recours Four Kenya Consultants Limited

Job Expired


Restaurant Hostess

Recours Four Kenya Consultants Limited
Nairobi, Kenya
Full–time
Company Description Maboneng is Kenya’s First Luxe Restaurant with a Cultivated Selection of Tequila, Whisky, Gin and Beer Based Food & Drinks! At Maboneng, we believe that food should be creative and consistently dynamic, We are looking for innovative hospitality professionals to join and grow with our team. A Hostess is someone sharp, witty, friendly and welcoming, you will present a positive first impression of the establishment’s friendliness, excellent service and high standards. Job Description Reports to Restaurant Manager • Greet incoming and departing Guests warmly with a genuine smile and eye contact; present menus. • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff • Answer incoming calls to the restaurant and provide appropriate service • Manage the flow of Guests, provide accurate wait times to incoming Guests if appropriate • Observant to Guests’ needs throughout lunch/dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies • Help kitchen staff by setting and clearing tables; replenishing water; serving beverages • Issue charges by verifying orders; totaling bill for to-go orders, website orders • Contribute to team effort by accomplishing related results as needed Qualifications • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance • Must be able to walk and stand during entire shift • Must be able to articulate clear greetings and farewells to Guests • A desire to help out where needed and work as part of a team • Passion for providing extraordinary service • The ability to thrive in a fast-paced environment • An appetite for learning (and great food) • Flexibility to work a variety of shifts • 6 months experience in a full-service restaurant preferred • Relevant college/university qualification is desired.


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