Our client is a Multi Functional Freight Forwarding Company headquartered in Kenya that provides complete forwarding and logistics solution. They are looking forward to filling a Sales Executive role. The ideal candidate will be responsible for
maintaining relationships with existing clients by providing support, information, and guidance; researching and channeling new clients to the company.
DUTIES AND RESPONSIBILITIES
. Drive and manage growth of designated sales channel by undertaking a continuous customer relationship management and pitching for new business.
. Follow up on customer payments as per agreed terms and work closely with Finance department to ensure that all customers possess good credit history.
. Present, promote and sell products/services for existing and prospective customers.
. Responding to all requests for quotation and following up on the same to ascertain quote status.
. Continuously engage customers on statement of account status and processing customer orders on time and accurately.
. Establish, develop and maintain positive business and customer relationships.
. Continuously undertake aggressive Sales to achieve set and agreed targets.
. Coordinate sales effort with team members and other departments.
. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual Sales analyses.
. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
. Handle customer queries and serve them till goods are received including after sales services.
. Researching Target market and going for new business opportunities.
. Plan and attend all sales meeting as scheduled with clients and close on such sales that are within jurisdiction.
. Reaching out to existing and old customers to restore company image and bring back lost business.
. Keeping the track on LPO deadlines and coordinating internally to ensure goods are dispatched on or before committed time lines.
. Receives, addresses and escalates where necessary any customer complaints that would arise in a timely manner.
. Tracking client’s dispatch list and keeping a follow up on the deliveries, while continuously keeping customer informed about the same.
MINIMUM QUALIFICATIONS AND REQUIREMENTS
. Bachelor’s Degree or Diploma in Sales and Marketing or related studies.
. Minimum 4 years’ experience in sales in a logistics/shipping company is a MUST HAVE requirement.
. Good communication and interpersonal skills.
. Good negotiation skills.
. High Customer Orientation.
. Independent, can work with minimum supervision.
. Highly organized, detail oriented, self-motivated and able to meet specific deadlines.
. Computer Knowledge is a requirement.
MONTHLY GROSS SALARY: Negotiable
- Job Application Details HOW TO APPLY Interested candidates to send CVs and Cover Letters to [email protected] with the subject 'Logistics Sales Executive' NOTE: Only shortlisted candidates will be contacted.